Customer Support

At Firearm Focus Academy, our top priority is ensuring that you have all the information and assistance you need for a confident, secure learning experience. Whether you’re new to firearms, navigating the Texas License to Carry process, or have a specific question about our online courses, we’re here to help.

How to Reach Us

Email: infor@firearmfocusacademy.com
For non-urgent inquiries, course-related questions, or feedback, email is often the most convenient way to connect. Send us your questions, and our dedicated support team will respond as soon as possible, typically within 24 business hours.

Phone: 903-850-0660 or Click to call
If you prefer speaking with a team member directly, give us a call. We’re happy to provide immediate clarification on course details, explain the enrollment process, or assist you with any technical challenges you might encounter.

Common Areas of Support

  • Enrollment Assistance: Need help signing up for a course? Our team can guide you through the enrollment steps, ensuring you understand each requirement and payment option.
  • Course Navigation: Unsure how to access your course modules, quizzes, or resources? We’ll walk you through the platform so you can make the most of your learning experience.
  • Technical Support: From password resets to troubleshooting streaming issues, our support staff can help resolve any technical roadblocks that stand between you and your LTC certification.
  • Policy & Regulation Questions: Curious about Texas firearm laws, reciprocal states, or LTC renewal requirements? We’re equipped to guide you toward the official information you need for responsible, lawful carry.

Our Commitment to You

Firearm Focus Academy strives to create a supportive, user-friendly learning environment. We value your feedback—if something isn’t meeting your expectations, let us know. Your insights help us continually improve our courses, resources, and overall service.

Get in Touch Today

Don’t let unanswered questions slow your progress. Whether by email or phone, reach out to us and receive the professional, courteous support you deserve. We look forward to assisting you on your journey toward responsible and knowledgeable firearm ownership.